BeAbout Support Services
Last updated: July 2026
These Terms and Conditions govern your use of BeAbout's website (be-about.com.au) and the support services we provide. By accessing our website or engaging our services, you agree to these terms. If you are engaging services on behalf of a participant, you confirm you have authority to do so.
BeAbout is an NDIS provider operating in Sydney, New South Wales, Australia.
BeAbout provides the following NDIS-funded support services:
BeAbout Support — 1:1 personalised support services funded under NDIS Core Supports, including Assistance with Daily Life and Assistance with Social and Community Participation.
BeAbout Social — Group social day programs and community activities funded under NDIS Core Supports.
BeAbout Connect — Overnight stays, respite weekends, and multi-day getaways funded under NDIS Core Supports.
All services are subject to the participant holding an active NDIS plan with relevant funding and the execution of a Service Agreement between BeAbout and the participant or their authorised representative.
Before services commence, a Service Agreement will be provided outlining the specific supports to be delivered, agreed rates, cancellation terms, and the rights and responsibilities of both parties. The Service Agreement forms the binding contract for service delivery. These Terms and Conditions apply in addition to the Service Agreement.
All service fees are charged in accordance with the current NDIS Price Guide and Disability Support Pricing Arrangements. BeAbout will not charge above the NDIS price limits for any funded support. Invoicing and payment terms will be set out in the Service Agreement. For self-managed and plan-managed participants, invoices will be issued directly to the participant or their plan manager as agreed.
Cancellation terms are outlined in the individual Service Agreement. BeAbout follows the NDIS cancellation policy guidelines. Short-notice cancellations may incur a cancellation fee as permitted under current NDIS pricing arrangements. We ask participants and families to communicate changes as early as possible so that cancelled spots can be offered to other participants.
As an NDIS provider, BeAbout operates in accordance with the NDIS Act 2013 and the NDIS Practice Standards and Quality Indicators. Participants have the right to receive supports that are safe, respectful, and free from abuse, neglect, exploitation, and discrimination. Participants may raise concerns or complaints directly with BeAbout or with the NDIS Quality and Safeguards Commission at any time.
BeAbout is committed to the safety and wellbeing of all children and young people in our care. All team members hold current police checks and are trained in child-safe practices. BeAbout complies with relevant NSW child safety legislation and the NDIS Practice Standards relating to the safety of people with disability.
The BeAbout website is provided for general information purposes. We make reasonable efforts to ensure content is accurate and current but do not warrant that the website is error-free or continuously available. Content on this website does not constitute professional advice.
You may not use this website for unlawful purposes, to distribute harmful content, or to misrepresent your identity or affiliation with BeAbout.
All content on the BeAbout website — including text, images, graphics, and branding — is owned by or licensed to BeAbout and may not be reproduced, distributed, or used without prior written permission.
To the extent permitted by law, BeAbout's liability for any claim arising from use of this website or our services is limited to the value of the services directly relevant to that claim. BeAbout is not liable for indirect, consequential, or incidental losses.
These Terms and Conditions are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.
BeAbout may update these Terms and Conditions from time to time. The current version will always be published on this website. Continued use of the website or our services following any update constitutes acceptance of the revised terms.
For any questions regarding these Terms and Conditions:
BeAbout
Sydney, NSW, Australia
